Worldwide Hotels
Hotel Operations - Back of House
Hotel Attendant
Worldwide Hotels (WWH) is Singapore’s largest homegrown hotel group, with 47 properties and over 9,300 rooms across seven brands. We create accessible, well-located stays for today’s travellers while growing across Asia-Pacific, with 12 overseas hotels and more than 2,800 rooms in five key markets.
Join a dynamic hospitality group driven by service, growth and meaningful guest experience.
Role and Responsibility
- Responsible for general cleaning of the common/public area of the hotel (i.e., Hotel Entrance, Hotel Lobby, Lift Lobby, Front Office, Carpark, Loading Bay and Drive-in Area, Staff Rest Area, Corridor & Staircase, Gym & Pool Deck etc), back-of-house offices and ensure the cleanliness and orderly presentation of the assigned area are in accordance with the set standards.
- Using disinfectants and other cleaning agents on counter surfaces, lift lobby, inside of the lift, common touch points, restrooms in the public area within the hotel, doors, windows, mirrors, floor/carpet, and other public areas of the hotel and to report any defects for repair/servicing if required.
- Replenish restroom supplies (i.e., toilet paper and hand soap etc.) of restrooms located in the public areas and clearing of trash bins in the public areas.
- Receiving of fresh linens from Hotel Laundry and store aside in the pantry for use by the housekeeping team. Store and maintain all cleaning equipment and ensure that they are in good working condition.
- Deliver hotel amenities & supplies to guestrooms or any other location as per guests’ request.
- To attend to guests’ enquiries/requests if any.
- Ensure that all potential hazards/hazards are reported immediately and rectified.
- To report any lost and found items.
- Leverage AI-powered productivity tools (e.g. Microsoft Copilot & ChatGPT) to enhance operational efficiency, reporting, and communication
- Support the company’s sustainability initiatives and contribute to its efforts in building a more sustainable and inclusive organisation.
- Any other duties within the reasonable scope as assigned.
Requirements
- Prior experience in room cleaning / general housekeeping would be an added advantage although training will be provided.
- Ability to converse in basic English for interaction with guests/understanding guests’ needs & requests.
- Able to maintain a friendly and positive demeanour.
- A team player with the ability to work with minimum supervision.
- Men or women of integrity.
- Willing and able to perform shift duties and able to work on weekends and during public holidays.
- Able to adhere to standard operating procedures/policies on workplace safety.
- Experience using AI-powered workplace productivity tools (e.g. Microsoft Copilot, ChatGPT or other approved AI applications) as an added advantage.
*We regret to inform that only shortlisted candidates will be notified.
To apply, please email your application / resume or contact our HR Department for assistance.